A study concerning the impacts of mergers and acquisitions on the psychological contract, labour turnover, and labour retention

Executive Summary

Mergers and acquisitions have in recent years become increasingly common as both the forces of globalisation, deregulation and advances in technology enables large multinational corporations deploy resources far from their country of origin. This working paper attempts to highlight two key human resource issues that should be considered by a UK bank when acquiring a Malaysian bank. Both the psychological contract and labour turnover and retention issues will be highlighted and discussed to give a better picture on the role that Human Resource Management would play in an acquisition. Results from this paper indicates that these two issues must be pre-planned during the pre-integration stage before other human resource issues are managed.

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HRM in Financial Services: A study concerning the impacts of mergers and acquisitions on the psychological contract, labour turnover, and labour retention.

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